For 35 years, IdentityForce has provided individuals, businesses and government agencies with identity, privacy and credit protection. With an experienced team of professionals delivering personal security solutions, IdentityForce uses innovative technology to develop trusted solutions and deliver them to their members. Their comprehensive suite of proactive services provides affordable, scalable solutions that offer businesses and individuals valuable identity theft and privacy protection.
Our IdentityForce review revealed that it is a U.S General Services Administration (GSA) approved Federal Government contractor and has been contracted since 1995 to perform their credit monitoring, data breach analysis and risk analysis services. The GSA awarded IdentityForce tier one status for providing exploratory services to their federal employees.
IdentityForce has been a BBB Accredited business since 2007 and holds an A+ BBB rating. There have been only 7 complaints over the last 3 years that have all been resolved and closed. BBB customer reviews balance higher on the positive experience side.
We like that they offer their services to individuals as well as businesses, government agencies and affiliate partners. Their well-rounded approach works for anyone looking for identity monitoring, protection and resolution.
During our review of IdentityForce we found that while customers can get instant alerts to their mobile phones, there is no mobile app, which is becoming a popular feature that has been added to many competing company’s services.
Prospective members don’t have many options as far as what plan they want. With only two options, the upgrade simply adding more credit information, it’s basically all or nothing. Some people aren’t interested in that level of protection and might just want a little help with monitoring.
IdentityForce’s review on ASR shows they have a full spectrum of monitoring services which help members to be proactive in preventing and avoiding identity theft. Their cutting-edge technology promptly alerts members to act on suspicious activity before any major damage is done. With 24/7 recovery assistance from Certified Protection Experts and a $1 million identity theft insurance policy, members can rest assure that they are being taken care of from beginning to end.
Our review of IdentityForce protection services reveals three primary components to how they protect their members identities. More on those three elements below.
IdentityForce offers two coverage options to individuals, their families and businesses.
An experienced and professional team of customer service consultants are available to help assist members and non-members with any inquiries about identity protection or their personal account.
IdentityForce is available via email, live chat, phone and social media.
Corporate Support:1-877-IDForce
Member Services: 1-877-694-3367
IdentityForce opened its doors in 1978 and became BBB Accredited in 2007.
CEO: Steven Bearak
President and Customer Contact: Judith Leary
40 Speen St. Ste 403
Framingham, MA. 01701
info@identityforce.com
memberservices@identityforce.com
This company is known for providing its customers with highly advanced technology and techniques to combat identity theft. Do not get this plan if you’re looking for a casual (cheaper) protection plan. Base plan includes public monitoring including medical documents, $1 million insurance policy and instant fraud alerts. You also get personal agents dedicated to restoring your identity. Upgraded plan includes credit monitoring from all 3 bureaus. One thing it won’t do for you is give you a mobile app to use.
They’re proactive, and they provide anti-phishing tools to ensure you stay on the right sites. The instant alerts when there’s a change or possible suspicious activity is helpful too, though they do not guarantee they can stop all identity theft.
Yes, even on the base plan, they offer dedicated people to keep you from having to deal with the many hassles and details involved in restoring your identity theft. This is a tremendously valuable benefit for busy people.
No. They’ve been deemed worthy by government agencies, where standards have to be high. Their reputation with the BBB is also stellar.
This is a full-service organization, including credit monitoring, and it does appear to be worth it for the people who want protection from all angles.
We give this company high marks for their legitimacy. They’ve been in business for almost 40 years, and customers report they get alerts quickly to their phones. Website is well designed, if lacking the mobile technology that we’ve come to expect from the bigger names.
No. The type of pull that identity theft companies do on your credit report does not affect your credit. The upgraded plan monitors your credit, meaning you’ll only have more insight into how to improve your score.
Yes. The company is trusted with federal and consumer information alike, and their lips are sealed.
You can’t. The company doesn’t offer refunds on unused time. So if you’re not sure about the plan, definitely sign up for the month to month.
No. You can only cancel by phone at (877) 694-3367 from 8:00 a.m. until 5:30 p.m. ET, which is rather limiting.
Almost definitely not. Their computer systems are designed to scour countless data points on countless websites, and your computer likely doesn’t have that kind of power or the ability to send you instant alerts.
Identity Force has the means to work with the 3 credit bureaus, and they use your information and their connections to get the necessary scores and changes in a timely manner.
Yes. It’s $2.75 additional a month for each child and includes the standard monitoring for SSN, medical fraud, etc.
The company takes care to stay up to speed with new software, while at the same time providing dedicated personal service for those who are affected. Their strategies are based on setting up the best proactive and reactive measures to fight fraud.
The monitoring itself is continuous so the updates are happening 24/7, and you’ll have full access to your online credit score whenever you want and a monthly score tracker as well.
Identity Force uses Experian, TransUnion and Equifax.
The company operates out of Framingham in Massachusetts.